Last updated: August 28, 2025
This Cancellation Policy outlines the terms and conditions for cancelling reservations or services with our company. By making a booking or entering into a service agreement, you agree to the terms below.
All cancellation requests must be submitted in writing via email or through our official platform.
Cancellations are not considered final until you receive a confirmation email from us.
The effective date of your cancellation is the date we receive your written request.
You are eligible for a **full refund** if you cancel at least **72 hours** before the scheduled service or start date. Any payment processing fees incurred may be non-refundable.
If you cancel between **24 and 72 hours** before the scheduled service, you will receive a **50% refund** of the total amount paid.
Cancellations made less than **24 hours** before the service or in the case of a 'no-show' are **not eligible for a refund**.
In cases of force majeure (e.g., natural disasters, government travel advisories), we may offer a full credit or refund, subject to our discretion.
Custom or pre-negotiated service agreements may have their own specific cancellation terms, which will be outlined in your contract.
We reserve the right to cancel a service due to unforeseen circumstances, such as equipment failure, staff unavailability, or safety concerns.
In the event of a cancellation initiated by us, you will receive a **full refund** or a credit for a future service, as per your preference.
For any questions regarding this policy, please contact our support team at **support@yourcompany.com**.